Terms of Service
By accessing and using the EduCraft Co. website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
General
EduCraft Co. reserves the right to update or modify these terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new terms.
Orders & Payments
All orders are subject to product availability. We reserve the right to refuse or cancel any order at our discretion. Payment must be received in full before orders are processed and shipped.
Privacy Policy
EduCraft Co. is committed to protecting your personal information. We collect only the information necessary to process your orders and improve your shopping experience. We do not sell or share your personal data with third parties except as required to fulfill your order (e.g., shipping carriers).
Data We Collect
We may collect your name, email address, shipping address, and payment information when you place an order. This information is used solely for order fulfillment and customer service purposes.
Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of receiving your items to arrange a return or exchange.
- Items must be unused and in their original packaging.
- Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
- Refunds will be processed within 5–7 business days of receiving the returned item.
Shipping Policy
EduCraft Co. aims to process and ship all orders within 1–3 business days. Delivery times vary depending on your location and chosen shipping method. We are not responsible for delays caused by shipping carriers or customs.
For any questions regarding our policies, please contact us at hello@educraftco.com.